The Rise of Contactless Hospitality: How Hotels Are Redefining Guest Experience in 2025
In the midst of Manali, with the green fields and snow-lined mountains at its sides, stood a retreat of luxury that had silently revolutionized the art of guest experience. This was no ordinary five-star establishment — this was Divine Paradise group of Hotels, the innovator of the contactless phenomenon of 2025.
A New Dawn in Travel
In the early 2020s, the hospitality sector experienced a seismic shift. Initially as a health precaution, it became a lifestyle expectation — contactless service. Today, five years down the line in 2025, Divine Paradise group of Hotels takes the lead in redefining luxury and comfort without contact, making what was once a necessity a delight.
Imagine arriving at a hotel and never needing to touch a pen, stand in line, or wait for someone to carry your luggage. That’s the new normal at Divine Paradise group of Hotels.
The First Encounter: Arrival without a Front Desk
Raj and Priya, an anniversary couple, had reserved their romantic escapade at Divine Paradise group of Hotels in Rishikesh. Stepping out of their cab, the automatic doors opened, and a warm AI voice said, “Welcome, Raj. Welcome, Priya.”
No reception counter. No forms to fill. Just a soft beep on their phones — “Welcome to Divine Paradise group of Hotels. Your suite is ready. Tap to unlock.”
They gazed at one another in wonder. It was like stepping into the future.
Smart Rooms: Luxury Meets Innovation
Their suite did not just open using a phone. It adjusted to their requirements. “Lights to romantic mode,” whispered Raj. Soft lights darkened the room. The curtains rolled back, and there was the Ganges flowing serenely below.
Voice-operated thermostats, entertainment, lighting, and even fragrance customization — all that and more was par for the course at Divine Paradise group of Hotels. And not only in Rishikesh — such a level of intelligent luxury reverberated across all of their establishments, whether it was the Goa beachside villas or the peaceful Shimla retreat.
Room Service, Reimagined
One evening, Priya craved something spicy. She opened the Divine Paradise group of Hotels app, scrolled through the curated menu by the in-house chef, and placed her order with a single tap.
Twenty minutes later, a sleek delivery bot rolled up to their door, tray covered, food warm. A small screen displayed a “Bon Appétit!” message, with an optional video greeting from the chef.
No fumbling with tips, no waiting for someone to ring — just effortless luxury. And yes, it tasted wonderful.
Behind the Curtain: AI and Personalization
The behind-the-scenes magic was all the more intriguing. The AI system in the Divine Paradise group of Hotels remembered things — Raj preferred firm pillows and extra towels in the bathroom. Priya liked listening to spa music in the mornings and chamomile tea in the evenings. Their room learned, adapted, and tuned itself automatically.
This wasn’t hospitality. This was hospitality that knew you.
And guests didn’t concern themselves with data. Divine Paradise group of Hotels constructed its systems on secure, encrypted networks, guaranteeing privacy without compromise.
Wellness Reimagined
While staying there, Raj and Priya tried the “Silent Spa Experience,” a signature product at Divine Paradise group of Hotels in Manali. Here, all of it was contactless — from digital spa reservations to AI-driven meditation pods and smart saunas.
The massage rooms, equipped with robot massage beds, employed biometric scans to provide individualized pressure, rhythm, and oils — all without the therapist being present. Calming music and images, created via neuro-relaxation technology, took their experience to the next level.
Dining with a Difference
They chose “Private Dining Under the Stars” – one of Divine Paradise group of Hotels’ signature services – on one night. They took their terrace out and converted it into a celestial dining arrangement. The table came alive with soft LEDs, and they even projected the stars above them.
The course was served using silent drone trays that landed softly on the table. No waiters, just the starry sky, soft breezes, and gourmet delights.
The staff kept a close watch over everything from a command center, poised to help if required — but never overstepping.
The Rise of Contactless Doesn’t Mean Cold
It’s simple to assume that contactless equals impersonal. But the Divine Paradise group of Hotels showed otherwise. By technology, they infused emotion, warmth, and accuracy into each moment.
Personalized messages, surprise gifts by interest, virtual welcome notes from the general manager, or even mood-curated playlists by AI — every visit was specially crafted.
Their goal was evident: “We want to be out of the way, not out of touch.”
Sustainability through Innovation
Contactless also translated to less paper, less wasteful interactions, and more energy control. Divine Paradise group of Hotels’ smart systems minimized power consumption according to occupancy, natural light, and guest habits.
Digital keys, e-menus, and automated housekeeping requests minimized the environmental impact. And guests enjoyed it.
More than 85% of travelers, according to a recent survey, like to have sustainable, technology-driven stays. No wonder Divine Paradise group of Hotels recorded a 40% increase in returning guests alone in 2025.
Spreading the Vision
What was initiated in Manali and Rishikesh is now spreading across the country. In 2025, Divine Paradise group of Hotels launched three new hotels — in Jaipur, Varanasi, and Andaman — all conceptualized on 100% contactless hospitality.
These are not hotels; they’re destinations that represent the future of travel.
At each, visitors get hyperlocal experiences using VR guides, AI-driven cultural storytelling, and welcome videos shot by drones. Yet, in every interaction, there is the same principle at play — respect, personalization, and care.
A Guest-Centric Future
As Raj and Priya checked out with a smile — again, without having to speak to anyone unless they wished to — they got a farewell note:
“Thank you for staying at Divine Paradise group of Hotels. We hope your stay was peaceful, personal, and extraordinary. Return soon — we’ll be waiting.”
And with that, they walked into the self-driving taxi booked by the hotel app.
Conclusion: The New Standard of Hospitality
2025 is not about gadgets and gizmos and robots in tuxedos. It’s about invisible luxury, thoughtful design, and emotional intelligence through technology.
Divine Paradise group of Hotels is at the vanguard of this shift, demonstrating that contactless is not careless. It is about having more space, greater peace, and more focus where it really counts — on the guest experience.
For a modern comfort without sacrificing the warmth of being human, the solution is straightforward:
Book your next stay with Divine Paradise group of Hotels — where the future of hospitality is already here. To stay abreast of the Divine Paradise Group of Hotels and their smart hospitality innovation, be sure to connect with them on social media:
Facebook: @DivineparadiseHotels
Instagram: @DivineparadiseHotels
LinkedIn: Divine Paradise Group of Hotels
You can also drop by their website at www.divineparadisehotels.com to see their portfolio of hotels and book your next visit.
